Terms and conditions
Cetus Espoo ry - Cetus Esbo rf (hereafter Cetus) open to all paid service activities (course activities) are subject to the Consumer Protection Act. In addition, Cetus complies with the guidelines given by the Competition and Consumer Agency for sports centers (2011) regarding contract terms, including canceling and suspending the course. Cetus offers water sports services (e.g. baby swimming, swimming schools, stroke technique courses, etc.) to the members who buy them. The services include guided activities by trained instructors. When signing up, the member accepts the course description and the members terms and conditions. Cetus has at its disposal the electronic membership service of sports and leisure communities and associations, myClub, with which Cetus, as a service subscriber, manages the member and customer register, invoicing, event registrations, attendance monitoring and member communication.
With regard to personal data stored in the service, Cetus acts as the data controller for its member register. The personal data provided when registering for the myClub service is processed in matters related to membership. By registering for the myClub service, the member defines themselves how they want to receive any messages regarding the purchased service activity (text message, email). Cetus' methods of processing personal data and the member's data protection rights are listed in the association's data protection statement.
Course membership
adults 30€
children under 18yrs 10€
The Cetus membership fee is distributed during the calendar year to be billed together with the course fees. Membership is always personal. The guardian accepts the membership and contract terms for those under the age of 18 upon registration. In family swim courses the member is the child. The membership fee is not refunded if the course is canceled after it starts or there is less than seven (7) days before the course starts. The right to participate in Cetus' activities ends if the membership fee is not paid
Cancellation and suspending of a course place
Canceling a course place must be done no later than seven (7) days before the start of the course. Cancellation must always be made in writing Enable JavaScript to view protected content.. Cancelations made less than seven (7) days before the start of the course, can only be made with a medical certificate. When a member cancels a course place, Cetus has the right to charge the member the current processing fee (10€). The course membership fee is not refunded after the start of the course except in cases mentioned in point 3 or 4.
In certain special cases, such as a long-term illness (more than 1 month), pregnancy or military service, can the course membership be cancelled. In cases of cancelations, a written certificate must be presented. Course membership cancelations in the middle of the course period is always handled on a case-by-case basis.
It is possible to try the course for two (2) consecutive sessions. The course trial is defined as the first two sessions of the course in which the reservation is valid. For course trials, we charge the price of a one-time fee, which is determined based on the number of trials and the total price of the course, the course product (value 10€) and the processing fee (10€) for a canceled reservation. A course cancellation must be made in writing immediately after the second trial, but no later than the next day. The course trial does not apply to courses organized 3-5 sessions, swimming camps or baby and family swimming.
It is possible to cancel a reservation for baby or family swim course in the middle of the season. The notice period is four (4) weeks. Cancelation must be done in writing no later than four (4) weeks before the actual termination by e-mail to Enable JavaScript to view protected content..
Course session and course cancellation by the organizer
Unpredictable cancellation of a course session due to reasons beyond the control of the course organizer (Cetus) does not oblige Cetus to refund the canceled course session or to arrange a replacement swimming session. An unforeseen event can be, for example, the water getting dirty, which prevents customers and member participants from using the pool at that time.
In the case of force majeure (e.g. epidemic or fire), Cetus is not obliged to return the course fee to the customer and Cetus is not obliged to organize replacement course sessions.
If the organizer (Cetus) has to cancel a single course session, the organizer will inform the customer of the compensation policy as soon as possible. The reason for canceling a course session can be, for example, that the instructor has fallen ill.
If the organizer (Cetus) has to cancel the course before it starts, the course fee will be returned to the member in full. If Cetus has to cancel the course after it has started, the course fee will be returned to the member for the remaining course sessions. The reason for canceling the course can be, for example, that the minimum number of participants is not met or because the instructor is ill.
Other considerations
You may not bring extra friends or other family members as guests to the courses organized by Cetus. In child-parent courses and in baby and family swim, parents are responsible for their own child's safety by following the instructions given by the instructor during and after swimming.
If the member causes disturbances or dangerous situations with their own activities, Cetus has the right to immediately terminate the member's course membership without the obligation to return the course fee to the member.
If the member does not comply with the terms of the contract, the member’s course membership can be terminated immediately without the obligation to return the course fee.
Cetus Espoo ry – Cetus Espoo rf reserves the right to make changes.
